Device Status / Alertra Mobile
Device Status
When logged into your account at www.alertra.com the device status window is available in the upper-right corner of any page.
The window provides a convenient interface to frequently accessed functions and information including configured devices and current status.
Clicking a device abbreviation text link loads the device setup page.
Clicking a status indicator icon loads the check log for the device.
Login Status: READ ONLY
If this message appears in the device status window it means the logged-in user cannot make changes to the account configuration.
The user has logged in using the read-only password established by the account administrator.
Alertra Mobile
The device status interface can also be accessed from handheld devices at mobile.alertra.com.
Clicking a device abbreviation text link or a status indicator icon loads the device status page which includes results of recent device checks.
Status Indicator Icons:
 | Device OK |
 | Device error, retry in progress |
 | Device down, active alert |
 | Device down, alert cleared |
 | Device check in progress |
 | Device inactive (user setting) |
 | Device inactive (maintenance) |
If active alerts exist for any device, click "Clear Alerts" to prevent further notifications.
Click "Check All" to force an immediate check for all active devices. This will immediately update the status for devices that have been recently returned to service rather than waiting for the next scheduled device check. During the device checks, click "Refresh" to see changes in device status as the checks are completed.
Not logged in.
