October 2012

10/31/2012

Hurricane Sandy Continues to Wreak Internet Havoc

Some Alertra customers are facing mixed emotions this week as Hurricane Sandy has taken out their websites. We’re assuming these customers had a sense of security, knowing that they would be notified if their websites did indeed go down.

10/30/2012

Hurricane Sandy is Taking Websites Down as Predicted

As we predicted the other day, Hurricane Sandy has taken down a number of websites. Some of the sites are doing their job and are keeping consumers updated.

10/29/2012

Can Your Website Weather the Storm?

You may be smiling in sunny Los Angeles or enduring the chill of the coming winter in Chicago as the East Coast huddles down for the coming storm that is soon to be upon them.

10/29/2012

Cabela’s Offers a Discount: A Compensation Fail?

With all of the outages that occurred this week due to Amazon’s server issues we’ve discussed taking the appropriate measures to make your customers happy and what some companies did (or failed to do) in that regard.

10/26/2012

The Day the Internet Died

Maybe we’re being a little melodramatic, but we’re not the only ones who feel like the Amazon outage caused a death (albeit a temporary one) of the Internet on Monday.

10/24/2012

Fast Company’s Website Traffic Hits Zero Due to Amazon Outage

It seems that a number of high-profile websites were affected by the most recent Amazon cloud server outage – one of five outages experienced by the company in the past year and a half.

10/24/2012

Pinterest Goes Down with Amazon Cloud Outage

Yesterday we told you how some of the sites that are hosted by Amazon’s cloud services went down due to “degraded performance for a small number of EBS volumes in a single Availability Zone”. At least that’s the reason Amazon is giving.

10/23/2012

Another Amazon Outage Is Affecting Websites and Consumers

When the outage issue arose it wasn’t a widespread problem. It was a small problem that affected some of Amazon’s EC2 services in North Virginia. However, that small outage quickly turned into a full-blown problem.

10/20/2012

Top Five Website Mistakes that Online Entrepreneurs Make

The Internet has changed the world as we know it.

10/20/2012

How to Properly Manage Your Website Downtime

Website downtime is, unfortunately, an inevitable fact of life for online business owners.

10/20/2012

Three Ways to Increase Your Website Profits

Your website is up and running and you’re ready to make your mark on the World Wide Web.

10/19/2012

Crazy Domains Goes Down – Customers Left in the Dark

Halloween is almost here. It’s a time for chills, thrills and nightmares. Crazy Domains customers, however, are currently experiencing the kind of nightmare that isn’t fun or thrilling.

10/19/2012

The Cyber-Attacks Continue – Capital One the Latest Victim

True to their word, the cyber-terrorists have not stopped their attacks on major U.S. financial institutions. Capital One, a leading credit card provider, is one of the latest targets of the increasingly widespread attacks.

10/17/2012

Even Amazon.com Goes Down

Every website experiences downtime. When it’s your site that is down, it can be hard to remember that you’re not the only one who goes through the frustration and stress of downtime.

10/16/2012

Who’s Telling You about Your Website Downtime?

The LA ShoeGirl blog and website has been experiencing some technical difficulties that took the site down and then brought it back up, although it’s still not fully functional.

10/15/2012

Not All Pirates Are Out At Sea: The Pirate Bay Website Goes Down

Sometimes it’s not terrorists taking sites down in cyber-attacks. Sometimes it’s governments taking sites down in an effort to thwart seeding efforts on torrent websites. What is seeding, you may ask?

10/12/2012

Chunk Host Successfully Mitigates a DDoS Attack

Chunk Host, a provider of virtual server services, was recently the target of a DDoS attack. The services did indeed go down for a while, but the company was on the ball and took measures to correct the issue quickly while communicating their efforts to customers.

10/12/2012

Websites Aren’t the Only Thing to Go Down When a Server Outage Occurs

It seems that Fasthosts has been experiencing some significant issues with downtime today. The company, based in the UK, provides web hosting and email services.

10/11/2012

Google and Yahoo: Even the Greats Can Fall

In the world of the Internet, you don’t expect giants like Google and Yahoo! to take a fall – but that’s exactly what happened this week.

10/11/2012

Informing Customers of an Outage Before Your Site Goes Down

We’ve talked a lot about what to do when your site goes down unexpectedly. Communication is key, as we’ve mentioned quite a few times in the past.

10/08/2012

Communicating with Your Customers via Twitter

We all know that when customers aren’t happy about something, they tweet about it or go elsewhere on the Web to vent.

10/04/2012

Rogers Communications Service Outage Leaves Customers Frustrated

We’ve said it before and we’ll say it again – when a website or service goes down, you have to communicate with your customers or your reputation is going to take a hit.

10/02/2012

The Cyber Attacks Continue: US Bank and PNC Are Newest Targets

Last week we discussed a new form of terrorism – the cyber-attacks that are now targeting many major U.S. financial institutions.