You would think with the accelerated advances in technology and our increased dependence on the World Wide Web, website downtime would have become a thing of the past. Unfortunately, this not the case. While customers expect 100 percent uptime, downtime is still a very real issue, making website monitoring service more important than ever. Even if you do everything within your power to avoid website downtime and keep your site up and available, there are factors at play that are beyond your control.