March 2016

03/28/2016

Recovering from Website Downtime: How to Build Back Trust & Prevent Future Issues

When your website goes down, it’s not just your website’s profits that are put at risk. The reputation of your site also takes a hit when downtime strikes. Bouts of website downtime often create trust issues amongst online consumers and can make customer retention (a priority for online businesses) harder to maintain. Fortunately, by taking the right steps to build back trust and prevent future issues, you can undo some of the harm created by the downtime episodes all online businesses dread.

03/28/2016

5 Things to Demand from Your Website Monitoring Service

In the world of website monitoring, not all services are created equal. When you pay for a company to monitor your website’s downtime, there are things that you should come to expect of that company and you should never settle for inferior service. There are five things that every quality website monitoring service provides, and you should demand each of these five things from any service you entrust with the monitoring of your website. If you aren’t getting all five of these things from your website monitoring service, it may be time to considering changing who you do business with.