We’ve discussed how important a reliable web host is when it comes to your website’s uptime. GoDaddy is one of the largest hosting providers on the Web. Unfortunately it seems that they have a problem keeping their servers up and running. As a result, their customers scramble to mitigate damage done by the downtime being caused by the GoDaddy outages. We’ve reported in the past about GoDaddy going down. It seems to have happened again this morning.
GoDaddy customers don’t seem very happy about the outage. The Twitter network is abuzz about the problem. To add insult to injury, it doesn’t seem as if GoDaddy is doing a very good job communicating about the issue. As one GoDaddy customer, Richard Buettner, tweeted “Where is godaddy? Down for us the whole day so far - makes me and our business very unhappy!” Another customer, who apparently tried to get a hold of GoDaddy regarding the issue, tweeted “Just spent 30 mins to move up in line to spot 12. Just a $300K /year website’s VPS server out with no support.”
GoDaddy hasn’t released any announcements as to why their web servers have gone down, taking their customers’ sites down with them. In fact, when you go to the website, it says there are no known issues to report. It doesn’t seem as though GoDaddy is very concerned with keeping their customers in the loop regarding the outage. Without any details being given, it’s impossible to say what caused the outage or when GoDaddy websites can be expected to be back up and running.
If you’re an Alertra follower and a GoDaddy customer, you’re prepared for this. We’ve talked in-depth about contingency plans in the past and how to put them into place. If you haven’t read the posts about contingency plans and how to use them to maximize your uptime , now may be the time to familiarize yourself with the advice.
Without a contingency plan, you’re at the mercy of your hosting provider when their servers go down. That’s not good news for GoDaddy customers today. Actually, it’s not good news for any website owner. With a contingency plan in place, however, you are in control of what happens when downtime like this occurs and you control how it’s going to affect you, your website, and your business.
