Cloud providers are pretty aggressive when it comes to their SLA’s (Service Level Agreements) and promises of scalability and, more importantly, stability. When such promises are given, it is easy for online businesses to fall into a false sense of security. You assume that with such promises in place you shouldn’t have any problems with service availability. The reality of the matter, however, is that downtime plagues even those in the cloud. Here are a few things to keep in mind and ways to protect your online business from downtime in the cloud.